Flourish SA is a leading medical financial administrative services company. Specialising in debt recovery and practice income management for the medical professional.
This service includes the management of in-and-out of hospital billing followed by real-time claim responses. Live claim responses allow the monitoring of rejections reasons in line with medical board standards.
Additionally, Flourish submits modifier and assistant billing as well.
We accommodate the unique billing needs and policies of diverse specialist doctors. Electronic diary billing or billing sheets is catered for.
By minimizing the administrative workload of secretaries, our billing service enhances practice workflow.
VeriClaim eases the communication between practice and bureau by the use of special functions such as the electronic diary and patient notes.
Comprehensive management of all applicable debits and credits, reconciliation etc.
We know that income management is a crucial part of your financial welfare. Thus, we emphasize the importance of continuous communication between the practice, patients, and medical aids.
A few of the components include:
Motivations and follow ups of PMB accounts.
We want to see your practice flourish!
Our team is dedicated to helping you reach your earning potential. Excel/PDF versions of all financial reports are generated every month. The user-friendly layout allows you as a doctor to easily understand all the components of your accounts.
Based on the generated reports, you will be able to see results, compare, track, and analyze your financial goals. Without effort business decisions and planning can be managed. The reports generated include month-end statements, financial transaction summaries, VAT reports, assistant payment reports, etc. Customized reports can also be added to this list to meet the needs of your unique practice.
Whether the account is due by the fund or patient, our dedicated teams follow the protocol of debt recovery guidelines.
Funders: All accounts reflecting on the funder age analysis is followed up by our dedicated accounts clerks. We take the necessary action where amendments/reversals/motivations and/or supporting documents etc. are required by funds.
Patients: Our remarkable credit control department recovers debt up to 120-days, WITHOUT any extra costs. We aim to recover debt before legal steps are taken. Thanks to our real-time service provider, we can notify patients with current accounts. After the 120-days’ time spectrum exceeds, legal action follows through our assigned attorneys (all cost to debtor.) The credit-control teams alert the practice to potential legal notice and handover cases with spreadsheets. Doctors always have the final say.
Supporting patient enquiries related to their accounts. The department is responsible for handling all patient enquiries.
“An informed patient is a happy patient.”
In addition to nurturing relationships with clients(doctors), we must also cultivate strong relationships with their patients. A patient queries department was created to help patients better understand their accounts.
This department is responsible for handling all patient inquiries and helping patients with any account-related concerns. The flow of admin in your practice is greatly lightened by this service, allowing you to focus exclusively on what you do best.
Billing and payment reporting of all assistant doctors.
We will gladly relieve you of that administrative burden if your practice utilizes assistant doctors. As part of our billing, we include assistant doctors and detail any payments received for assistants.
A detailed assistant payment report is provided to the practice after month-end. In this way, the practice need not deal with the administrative burden of capturing assistant data.
Being part of Flourish SA is not just another business transaction, but rather a warm welcome to a new family.
Flourish SA is a financial administrative service provider helping you as specialists lighten your administrative load, allowing you to focus on what you do best.
We believe in a personal yet professional bond with both doctor and patient. Our team of expertise is qualified to ensure proficient service.
Being part of Flourish SA is not just another business transaction, but rather a warm welcome to a new family.
We don’t consider the words “I can’t” we replace them with “how can I?”
VeriClaim eases the communication between practice and bureau by the use of special functions such as the electronic diary and patient notes.
Flourish SA is a financial administrative service provider helping you as specialists lighten your administrative load, allowing you to focus on what you do best.